Privacy Policy
Last updated 9 October 2026
What we collect
Account details you give when you sign up, such as your email address. The files you upload and the results made from them. Technical data such as your IP address, browser and the pages you open.
Payments are handled by our payment provider. We receive the result of a payment, not your card details.
Why we use it
To convert your documents, run your account and billing, keep the service secure, measure how it is found and used, and answer you when you write to us.
Who receives it
Service providers that host the service, read documents, sign you in and take payments process data for us. We do not sell your data.
Some of these providers are outside your country; where the law requires it, the transfer is covered by appropriate safeguards.
How long we keep it
Files uploaded without an account are deleted after 24 hours, and files in an account after 30 days or when you delete them. Account details are kept while the account exists, and billing records for as long as the law requires.
Cookies
We use cookies to keep you signed in, to remember an upload made without an account, to protect the service and to see which campaign brought a visit.
Your rights
You can ask for a copy of your data, have it corrected or deleted, or object to how it is used. Write to [email protected].
Changes
We may update this policy. The date above shows the latest version.
Contact
Write to [email protected].